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<IKEA Japan> Shop Design Leader

Hamachō, Chiba - Explore location Interior Design & Visual Merchandising Full Time

Job description


Broad knowledge of trends that influence home
furnishing, retail design and communication to
gain insight to a more appealing product
presentation for customers

• Deep knowledge of the Customer Decision
Journey on and off line and new buying
behavior in omni channel

• Broad knowledge about customers' living
situations as well as their needs and frustrations
in their everyday life at home

• Broad knowledge of the methods for presenting
the range and service range using store media,
display techniques and store layout as
commercial tools

• Broad knowledge of how to steer the customer
to right product or service for their need

• Broad knowledge of IKEA concept, brand
objectives, values and vision

• Broad knowledge of IKEA tools, processes and

• Broad knowledge of Group strategies, priorities
and business planning process

• Good knowledge of change management
methods and tools as well as stakeholder

• Broad knowledge of the IKEA multichannel
reality and online customer behaviors

• Broad knowledge of operational plans and goals
as well as follow up on KPIs


Influence and inspire the Shop Design co-workers and develop experiential shop design and range presentation to strengthen the uniqueness of the IKEA identity in the stores

• Encourage peers to improve their knowledge of customer buying behaviour, gather insights from market intelligence and translate this knowledge into creative, aesthetic and commercial solutions that exceed customer expectations

• Responsible for measuring performance of shop design and product presentation and conducting functional review in order to identify improvement areas, feed learning gaps to group and relevant units and ensure performance excellence

• Actively support in developing the country business plan and contribute to delivering the department action plan and ensure that all layout and range presentation initiatives are focused on growing the IKEA business and supporting sustained long-term profitability

• Act quickly to exploit commercial opportunities and understand the impact of actions on the financial results

• Responsible for developing shop design solutions for market specific needs and opportunities in line with local commercial priorities and common guidelines

• Coach shop design co-workers in stores through matrix relationship

• Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and to maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, sustainability, BNOF (Business Navigation Operations & Finance), People & Culture)

• Be an active player in driving an open and sharing climate, be a role model of the IKEA values, and to contribute to the transformation of IKEA

• Be a country super user of planning tool and actively contribute to improving the tool in the super user network


▪正社員 週40時間契約
▪定年制度あり (65歳定年)

▪産前産後休暇 *取得実績あり
▪育児休暇 *復帰後時短勤務可能
▪パタニティ休暇(父親の有給休暇)・パートナーの育児休暇 *取得実績あり

▪社会保険完備(加入必須: 扶養から抜けての契約):厚生年金・健康保険・雇用保険
▪賞与:One IKEA(ワン・イケア) - ボーナスプログラム
▪Tack! コワーカーロイヤルティプログラム



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At IKEA, we believe everyone has the right to be treated fairly and be given equal opportunities"

Diversity is a key to success; diversity comes in all shapes and sizes. Being ourselves, and contributing with our uniqueness, makes us all grow.
At Ingka Group, we welcome all dimensions of diversity. A diverse and inclusive workplace is good for our co-workers, for our customers and our business.

We strive to have a diverse and inclusive work environment where co-workers feel valued for their uniqueness, recognized for their diverse talents, and where they can be themselves.
IKEA Japan would like to explore together. If you have a passion for this position, please don’t hesitate to apply!

Let’s get closer to our vision of “creating a better everyday life for the many people” together!