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Swedish Food Market & Bistro Team Leader, IKEA Damansara

Petaling Jaya, Selangor - Explore location Food & Restaurant Full Time

Job description

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job description

You will support your manager to fulfil the purpose of IKEA Food function and the development of the IKEA business in the respective area of responsibility, such as the Swedish Food Market, IKEA Bistro and IKEA Café. You strive to make people smile while providing irresistible food offers in a welcoming atmosphere that gives our customers a good reason to return again and again.

Your assignment

  • You support the manager by actively contribute to the development and implementation of a clear IKEA Food action plan for the store.  
  • You assists in implementing the range matrix to secure a strong IKEA Food range identity in order to distinguish ourselves from our competitors on the market.  
  • You responsible to ensure the shop and products displays are always fresh and look appealing and daily work routines are in place.  
  • You will lead and guide your team by example and spend 80% of your time on the floor listening, acting, helping and supporting customers and co-workers to ensure daily work routines are in place and in compliance with the IKEA rules and guidelines.
  • You works proactively to avoid bottlenecks and consistently improve customer satisfaction.  
  • You assists the manager in good sales forecast, thus enabling proper supply planning, ordering, efficient goods handling and stock control.  
  • You ensures the IKEA Quality and Food Safety Policies and HACCP routines are known and followed in all daily work.

  • You have work experience in a fast-paced and high volume retail environment or F&B industry with proven leadership abilities and commercial insight in ensuring effective cost and resource management.
  • You have a deep passion for food.
  • You have experience and exposure in stock forecasting and planning.
  • You possess decision-making and problem-solving abilities with the drive to make things happen.
  • You are people and service-oriented, who able to support the retail peak periods of the store while still maintaining your excellent communication and interpersonal skills when interacting with both internal and external customers.

More Information

Please apply by 12-JUN-2021.