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Shopkeeper, Assistant Manager (Sales)

Pulau Pinang, Penang - Explore location Sales & Commercial Full Time

Job description

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.


Job description
  • To develop sales in an efficient and effective way in all media in order to attract more customers to our IKEA store.
  • To lead and inspire your team, other functions and the store to achieve maximum sales growth and profit-ability.
  • Contribute to the business development regionally using your specialist sales knowledge.
  • Ensure the store is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers.
  • Ensure your team has all the correct knowledge about the product range in your department and the IKEA services so that they can share this with IKEA customers to improve their overall shopping experience.
  • Understand the different IKEA sales and communication channels and IKEA know-how in order to make the best commercial use of this information for different customers.
  • Take responsibility for your department goals and secure that your action plan ensures the country priorities for your Home Furnishing Business (HFB) are implemented in your store.
  • You and your team actively sales steer to your department’s top-selling products, prioritised products (e.g. overstock/övertag) and IKEA service products in order to maximise sales and long-term profitability.
  • You ensure the team have the right number of co-workers in the right place at the right time to ensure your co-workers are ready and available to meet our customers.

Qualification
  • You have a minimum of 5 years of working experience as a leader in the retail industry. Experience in home furnishing is an added advantage
  • You have interest in home furnishing and good working knowledge in Interior Design
  • You are flexible to work on Public Holidays and Weekends.
  • Your interest in people’s everyday life at home and home furnishing.
  • You have the ability to work together in a team and open to change/highly flexible.
  • You are able to make quick decisions and take personal initiatives.
  • You have strong negotiation skills to secure business development opportunities
  • You communicate well in English and Bahasa Malaysia.
  • You able to prioritize and organize your own work to make efficient use of the time available.

More Information

Please apply by 13-APR-2021