Position: Sales Establishment Leader
Direct Report: Regional Sales Manager
Based On: IKEA Service Office Santiago, Chile
Company: IKSO Franchise
Assignment:
Responsible to lead and represent Sales function in all Customer Meeting point establishment and other projects. Play a lead role in briefing, planning and compilation of design specifications. Secure a successful implementation that meets IKEA conceptual standards, optimal commerciality and operational readiness within the time plan and budgets.
Purpose of the Role:
- Ensure a strong commercial execution of the briefing documentation.
- Provide functional expertise of the assigned sales area using coaching to leaders and co-workers throughout all phases of the project.
- Secure the sales and commercial priorities are implemented in the Customer Meeting Point, to reach agreed goals and KPIs for the CMP.
- Contribute to a smooth shopping experience with an end to end approach.
- Secure an understanding of all standards, working methods and tools to ensure continues improvements in ways of working and return of investments.
- Contribute to deliver agreed results for multiple projects.
- Contribute to regular progress reports to the key stakeholders and Commercial Team and act on deviations.
- Organise checkpoints and sign offs with involved stakeholders.
- Development of best practices.
- Stay updated with the IKEA concept, mandatories, functional review and legal standards.
- Support in sales needs for the function as required.
- Be co-ordinated among all functions with expansion and establishment department
Core Competences, Capabilities and Motivation:
Knowledge of
- IKEA Establishment process.
- IKEA way of selling and working home furnishing.
- Sales areas of responsibilities; Sales steering, Product & Price communication, mandatories and functional review.
- Consumers, market insights and shopping behaviors.
- How to create a unique imagine for IKEA in the many peoples mind.
Capability to
- Project management and demonstrate leadership skills.
- Coaching and leading people to create engagement and commitment for plans.
- Organize and prioritize to make efficient use of time available.
- Work with the bigger picture and securing the small details.
- Communicate verbally, visually and in writing.
- Make things happen by championing flexibility, speed and simplicity.
Motivated by
- Transfer of knowledge in everyday tasks to establish knowledge in colleagues.
- Passionate about the behaviours and life at home of the many people and the trends that influence them.
- Passion for selling, reaching goals and getting the best for IKEA customers.
- Enjoy working in a fast-paced and future oriented environment.
- Enjoy the required travels to the project build ups.
- Motivated to work agile and being open to the change
- Share and live the IKEA culture and values.
Relevant work experience or educational background
- Sales responsibilities within IKEA Establishment process.
- Project leadership with focus on planning and implementations.
- Fluent in English, both written and spoken
