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Customs Administrator|wholesale

Shanghai, Shanghai Municipality - Explore location Administration & Support Services Full Time

Job description

Company description

The IKEA brand is one of the most successful home furnishing brands in the world. We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people. 

You see things a little differently. So do we. We believe that what you values are more important than what your CV says. We offer positions that will challenge your skills and let you grow. Come see things a little differently with us.

Job description
  • Secure efficient and timely handling of incoming documents and certificates required for import and export declaration processes. Covers all customs declaration systems used and manually processed countries.
  • Secure customs relevant documents are available on time to secure timely release of imports and exports.
  • Secure they are properly registered, distributed, filed/archived according to import and export requirements of assigned country or region and company business needs. This includes issuance and maintenance of certificates of origin, free trade agreement (FTA) documents, exporter certificates, licenses, attestations, etc..
  • Proactively identify missing documents and certificates prior to shipment arrival and declaration filing. Secure missing documents and certificates or proactively administer the claims process with suppliers when certificates cannot be obtained.
  • Proactively investigate and analyse errors, risks and controls related to documentation and certificate handling and registration. Secure resolution where compliance or operational standards are not met    
  • Ensure timely and accurate registration of certificates
  • Distribute documents and certificates in a manner required by assigned country(ies)
  • Archive and file documents in accordance with approved record retention protocols and procedures for assigned country(ies). As the preferred method of record keeping and archiving is electronic, scanning will be required
  • Contribute to constant awareness of the customs operational processes concerning documents and certificate requirements. Use awareness to continuously evaluate current ways of working, identify control weaknesses, contribute, and take initiative for constant development of operational efficiencies, recommending solution enhancements and implementing improvements together with regional COSC, local country customs team(s) and ISAG.
  • Support assigned country(ies) during internal and external audits
  • Secure and maintain competence regarding assigned countries documentation and certificate requirements as well as systems used within the Customs organization for customs, operations and compliance.
  • Prepare and validate customs declaration data as per working instructions and create customs declarations in system





  • Ability to organize and manage daily assignments and tasks according to priority and deadlines.
  • Understanding of working in a routine, process-oriented business structure and environment.
  • Analytical knowledge to focus on details, develop root cause analysis and follow up on deviations by bringing recommendations and resolutions.
  • Intermediate knowledge and skills in use of Microsoft Office products.
  • Fluency in English (written and oral)


  • Results Oriented
  • Analytical and structured way of working. Strong attention to details. 
  • Eager to work in a global environment and to accept and take advantage of diversity
  • Eager to drive change and find optimal solutions. Results oriented
  • Eager to learn, keen on details, willingness to know “Why”
  • capabilities


  • Strong ability to create structure, plan and prioritize to deliver results with quality.
  • Tactical and operational thinking
  • Analytical skills
  • Independent worker and team contributor
  • Capability to read, follow and document manuals and working methods
  • Ability to drive, implement and live-in change to move yourself, your assignment and the business forward.
  • Strong verbal and written communication skills

More Information

The location of this position in Shanghai.  We are look forward to receiving your application in English. Please note that we will be interviewing continuously so do not delay, welcome with your application!